Convenience services at Advocate Sherman Hospital

Being in the hospital is never easy, whether you are a patient, a family member or a visitor. In order to make your stay more comfortable, we offer a number of accommodations and services for patients and families. We hope these help to make your stay more pleasant.

Advocate Sherman Hospital café

The Advocate Sherman Hospital Café is open daily 6:30am - 2pm Monday through Friday. When weather permits, we offer dining on our outdoor patio with beautiful views of our 15-acre geothermal lake. Our food-court style café provides a variety of meal choices, cooked-to-order in a bright, airy atmosphere. Choices include:

  • Grill area (hamburgers, fries, chicken sand, etc.)
  • Pizza station (Italian food items)
  • Display cooking (chef's special cooked with your choices)
  • Home cooking (home foods, including mashed potatoes, vegetables, meatloaf, etc.)
  • Deli (paninis, sandwiches)
  • Starbucks brewed coffee
  • To-go items

The perk coffee shop

The Perk coffee shop is located on the first floor of the hospital within the Tree House Gift Shop. The coffee shop is open 6:30 am to 12:00 am, Monday through Friday and 6:30 am - 6:00 pm on Saturdays,Sundays, and holidays. The coffee shop features sandwiches, soups as well as a variety of menu options for hot or cold breakfast, lunch, or dinner.

Call 224-783-1097 with questions about The Perk.

Gift shop closed

Our gift shops are temporarily closed for the safety of our patients and team members. Thank you for understanding.

No flower delivery

We will not be accepting flower or gift deliveries until further notice for the safety of our patients and team members. Thank you for understanding.

Atm & vending services

  • A Chase automatic teller machine is located in the atrium next to the Tree House Gift Shop.
  • Vending services are available in the Emergency Department and in the Café dining area. In the Café, vending machines are at the base of the visitor elevators. In the bed tower near patient rooms we also offer complimentary healthy snacks for those visiting patients.


There is a telephone in each patient room. To call departments within the hospital, use the four-digit extension number. A telephone directory is included in the "Guide to Patient Services" in each room. If there is a number you cannot locate, or you are in need of further assistance, please dial "0".

All of our patient rooms are direct dial. The prefix is 224-783, followed by the floor number and the last 3 digits of the patient room number. For example: Floor 5, Room 1103 would be 224-783-5103; Floor 2, Room 1203 would be 224-783-2203.

You may also contact a patient room by calling the main hospital line, 847-742-9800. You will be prompted to dial "0", then the patient room extension. Again, the extention is the floor number and the last three digits of the patient room number. For example, the extension for Floor 5, Room 1103 is ext. 5103.

To call outside the hospital, dial "9" and the phone number. To place a call to Chicago or the suburbs, dial "9" + "1" then the area code and the phone number. For calls outside the Chicago area, you must use a calling card or call collect charged to a home telephone. To access this service, please dial "77" + "1", then the area code and number. When you hear the tone, enter your calling card number. If you are not using a calling card, please wait for the operator to assist you.